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Terms of exchange and return

Our online store works in strict accordance with the Law "On Protection of Consumer Rights".


You can return or exchange a good quality product purchased at a retail store within 14 days, not counting the day of purchase.




You can return any product purchased from the online store within seven days after receiving the goods without specifying the reason for the return.


Return of goods of good quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified goods are preserved. A consumer’s lack of a document confirming the fact and conditions of purchase of the goods does not preclude him from invoking other proofs of the purchase of goods from this seller.


The consumer is not entitled to refuse the goods of good quality, which has individually-defined properties, if the specified product can be used exclusively by the consumer acquiring it (approx .: if the goods are made to order).


If the consumer abandons the goods, the seller must return to him the sum of money paid by the consumer under the contract, with the exception of the seller’s expenses for the delivery of the returned goods from the consumer, no later than ten days from the day the consumer demands it.




Contacts to contact the store for the exchange or return of goods:


Email: info@giorgio-ferretti.ru

Phone: 8-499-322-84-10 (multichannel)

Address: Moscow, Skladochnaya Str., 1, bld. 15